Refund and Returns Policy for Legacy Light Studio
Thank you for supporting Legacy Light Studio.
Each item we offer is thoughtfully selected or created to inspire healing, creativity, and soul-aligned living. Because many of our products are made to order or delivered through third-party platforms, our return policy reflects the uniqueness and nature of these offerings.
General Policy
Most items are custom-created or made upon purchase, and as such, all sales are considered final. We kindly encourage you to reach out with any questions before placing your order so we can help you make an informed decision.
Exceptions — When We May Offer a Replacement or Store Credit
We are committed to ensuring you have a positive experience. If your item arrives damaged or incorrect, we are happy to review the situation and, where appropriate, offer a replacement or store credit.
To qualify:
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Contact us within 7 days of delivery
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Provide your order number and clear photos of the issue
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Email us at hello@legacylightstudio.com
Original Art
For original artwork, each piece is carefully packaged for protection. If your piece arrives damaged, please contact us within 7 days for review.
Affiliate Items (Amazon & TikTok Shop)
Products purchased through our Amazon or TikTok Shop links are fulfilled by those platforms. Please follow their respective return and refund guidelines.
Questions?
We are here to help. Contact us anytime at hello@legacylightstudio.com and we’ll do our best to support you with care and transparency.